Web Application2025IN DEV
Meridian Health
Patient portal and scheduling for a multi-location clinic
Meridian Health
Overview
A full-stack patient portal and scheduling platform serving three clinic locations, replacing phone-based booking with a seamless digital experience.
The Challenge
The clinic was losing 20+ staff hours per week on phone scheduling with a 25% no-show rate.
Our Approach
We built a patient-facing portal with real-time calendar availability, automated SMS/email reminders, and a staff dashboard for full schedule management.
Results
No-show rate dropped from 25% to 15% in 60 days
Phone volume reduced by 40%
Patient satisfaction up 22%
Tech Stack
Next.jsTypeScriptSupabaseTwilioVercel